All sales are final, buyers' remorse refunds are not given.
Accidental purchase refunds are not given. Empty your carts!
You must be the original purchaser to request an exchange for any reason

We do our best to quality check the pins, but sometimes one may slip through the cracks or may get damaged en route to you. Refunds and exchanges are allowed for pins if they have:
☻ bent posts
☻ any part of pin broken
☻ large epoxy scratches or underfill (5mm or larger)
☻ chips in painted metal along the parameter of pin (5mm or larger) 
☻ dents/bent pins
☻ missing glow
☻ misplaced paint
☻ missing plating

The following does not qualify for an exchange:
☻ small epoxy scratches or underfill (5mm or smaller)
☻ chips in painted metal along the parameter of the pin (5mm or smaller)
☻ pitting
☻ imperfections on the back

Blind bags will be replaced with the variant you received.

You have 7 days upon marked 'delivered' to inspect your product and contact us about any errors. To have your pin replaced send us an email at thegoomachine@gmail.com with a picture of the pin and its defect. Please make sure to include your order number.